Privacy Policy
Effective date: January 1, 2025
Information We Collect
Information you provide directly
When you contact us through our website, request a project proposal, or engage our services, we collect information you provide directly. This includes your name, email address, company name, phone number, and any project details you share in your message.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through cookies and similar tracking technologies.
Information from third-party services
We use analytics providers and communication tools that may collect information about how you interact with our website. These services have their own privacy policies governing how they use the information they collect.
How We Use Your Information
To respond to inquiries and provide services
We use your contact information to respond to project inquiries, send proposals, communicate about ongoing engagements, and deliver the services you’ve engaged us to provide.
To improve our website and services
We use analytics data to understand how visitors use our website, identify areas for improvement, and optimize our content and user experience.
For marketing communications
With your consent, we may send you information about our services, case studies, or industry insights. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Information Storage and Security
How we store your data
Information you provide through our contact forms is stored in our CRM and communication systems, which are hosted by reputable third-party providers with industry-standard security measures.
Security measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Retention periods
We retain contact information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Project-related data is retained for the duration of the engagement and reasonable period thereafter.
Third-Party Sharing
Service providers
We share information with third-party service providers who assist us in operating our website, conducting our business, and serving our clients. These providers are obligated to maintain the confidentiality of your information.
We do not sell your data
We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing or commercial purposes.
Legal requirements
We may disclose your information when required by law, in response to legal process, or when necessary to protect the rights, property, or safety of Alpha Expansion, our clients, or others.
Your Rights
Access and correction
You have the right to access the personal information we hold about you and request corrections to any inaccurate or incomplete information.
Deletion
You may request that we delete your personal information, subject to our legitimate business needs and legal obligations.
Data portability
Where applicable, you may request that we provide your personal information in a structured, commonly used, machine-readable format.
Contact Us
Privacy questions and requests
If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your personal information, please contact us at privacy@alphaexpansion.com.
Updates to this policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date below.